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Hail Damage Claims

Understanding Hail Damage Claims



Don't be victimized in the adjustment and repair replacement process resulting from hail damage. It just makes good sense to have a public adjuster handle your hail damage claim to make sure you are properly compensated for your hail property loss. Filing a property insurance claim and successfully recovering your financial loss from hail damage can be quite challenging given the many insurance policy coverage issues that arise and the discretionary nature of the insurance adjusting process. Don't depend on the insurance company to tell you what they want to pay you. Many adjusters and the insurance companies they work for may have different adjusting standards outlined in their respective claim department manuals. If a hailstorm is severe enough, visible damages should be obvious and undisputed by the field adjuster inspecting the damages and thus coverage of the loss should be confirmed early on in the process. This is the easy part. Unfortunately, we get calls from policyholders who are offered partial repairs of roof and siding rather than proper replacement.  

With many hail claims, there will be other issues you will face such as the scope of damages and the dollar amount your insurance adjuster says you are going to get paid given the insurance policy terms and conditions. Often, the assigned insurance adjuster’s training, experience and knowledge of this type of adjustment process will play a very important part in how your claim is both valued and settled.

A common issue that arises is if you will be paid to replace the complete roof or if a patch job will be offered as a partial repair. The next question is if the insurance adjuster will apply depreciation to your roof and if so, is it fair and reasonable? There are many other cases where the insurance company will dispute that the damages were even caused by hail, claiming previous wear and tear. This is a common dodge that we see all over the country and this is where you may need the professional help of a public adjuster that will represent your best interests and be able to get technical with your insurers claims staff.


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